Traveler Resources

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Adventure Concierge Services & Pre-Trip Assistance

Our Adventure Concierges are prepared to assist you with any questions regarding booking details, trip preparation, payment and travel insurance for your upcoming adventure. Our mission is to make your pre-trip process as smooth and simple as possible, and we're happy to offer our personalized service at any time.

WHAT NAT HAB’S ADVENTURE CONCIERGE TEAM CAN ASSIST YOU WITH
  • Trip preparation questions 
  • Basic travel protection questions
  • Travel protection claim information and assistance
  • Booking form questions and troubleshooting
  • Final payments
  • Payment plans for your trip
  • Invoicing questions
  • New credit card details for payments
  • Questions regarding your welcome package and gift choices/requests

For starters, we have compiled some of our most frequently asked questions and placed them into two streamlined lists so you can find helpful answers quickly. Click on the category below that pertains to your inquiry, or contact us directly—we’re always happy to assist you by phone (U.S. & Canada: 800-543-8917, international: 303-449-3711) or email: concierge@nathab.com.
Frequently Asked Questions
General Questions

General Questions

As you prepare to embark one of our expeditions, here are answers to some of our most frequently asked questions.
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Booking Questions

Booking Questions

Click here for details about your booking, flight arrangements, trip forms and payments.
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We’ve received your request. If you have any questions about our trips, please feel free to contact an Adventure Specialist today by calling 800-543-8917.

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Earn rewards for referring your friends! We'd like to thank our loyal travelers for spreading the word. Share your friend's address so we can send a catalog, and if your friend takes a trip as a first-time Nat Hab traveler, you'll receive a $250 Nat Hab credit you can use toward a future trip or the purchase of Nat Hab gear. To refer a friend, just complete the form below or call us at 800-543-8917. It's that easy! See rules and fine print here.
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Refer a Friend

Earn rewards for referring your friends! We'd like to thank our loyal travelers for spreading the word. Share your friend's address so we can send a catalog, and if your friend takes a trip as a first-time Nat Hab traveler, you'll receive a $250 Nat Hab credit you can use toward a future trip or the purchase of Nat Hab gear. To refer a friend, just complete the form below or call us at 800-543-8917. It's that easy! See rules and fine print here.

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Our Trips

Polar Bear Tours

Polar Bear Tours

African Safaris

African Safaris

Galapagos Tours

Galapagos Tours

Alaska Adventures

Alaska Adventures

U.S. National Parks Tours

U.S. National Parks Tours

Canada & the North

Canada & the North

Europe Adventures

Europe Adventures

Mexico & Central America Tours

Mexico & Central America Tours

South America Adventures

South America Adventures

Asia & Pacific Adventures

Asia & Pacific Adventures

Antarctica & Arctic Journeys

Antarctica & Arctic Journeys

Photography Expeditions

Photography Expeditions

Adventure Cruises

Adventure Cruises

Women's Adventures

Women's Adventures

Family Adventures

Family Adventures

New Adventures

New Adventures

Questions? Call 800-543-8917

Contact Us

Have a question or comment?
Click any of the buttons below to get in touch with us.

Hours
Mountain Time

  • 8 am to 5 pm, Monday - Friday
  • 8 am to 3 pm on Saturday
  • Closed on Sunday
Call 800-543-8917
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